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Support

Custom Solutions for Exceptional Results

We provide some of the highest quality service in the industry, operating any time of the day, any day of the year. With our highly trained technicians strategically located in Western Canada and the Western United States, we’ll respond quickly to keep your equipment and your job running smoothly.

Routine Maintenance

With our state-of-the-art DMS support station, Western Equipment Solutions can monitor your Soilmec equipment 24/7. With preset notifications, our team can inform you of services due and provide your oils and materials ahead of time.

Preventative Maintenance

Preventing downtime by keeping your equipment in peak condition is vital to success on any jobsite. Western Equipment Solutions has the tools to help you keep your equipment properly serviced and maintained.

Inspections

Western Equipment Solutions can provide equipment evaluations and condition reports for your equipment. Our highly trained technicians can also provide inspection procedures and training for clients and their staff.

Emergency Repair

Our team will do what it takes to get you the support you need, when you need it. We can respond quickly to a jobsite, or over the phone, to get you up and running!

Maintenance Consulting

When you need an experienced team of consultants to advise on a soil report, ground or environment condition, or general technical advice, please let our expert geologists and technicians help you find the solutions that will work best for your project.

Field Service

Western Equipment Solutions has a fully equipped service truck with overhead crane, air compressor, welder, and full tooling, ready to evaluate and repair your drilling equipment quickly and efficiently.

Training

Proper training makes all the difference on the jobsite. We are proud to sponsor, host, and lead various training sessions throughout the year. Check out upcoming training sessions available in your area today!

Jobsite Logistics

Western Equipment Solutions is here to work with and train your operators to ensure that your project is well-executed. Whether you need support with on-site management consultations, concrete mix designs, or work plan reviews, our professionals are with you every step of the way.

Service

AROUND THE CLOCK
Call us any time of day, any day of the year for service or expertise. Western Equipment Solutions is committed to helping you keep your equipment running smoothly.

Training

YEAR-ROUND SESSIONS
A well trained operator is a productive operator. Western Equipment Solutions hosts operator training programs in the US and Canada.

Parts

GET THAT QUICK FIX
Need parts quickly? We have a large inventory of spare parts for foundation drilling and ground engineering rigs and equipment. We’ll get you back up in no time.

Financing

BANKROLL THAT RIG
Let us set you up with a payment plan that works for you! We offer a variety of financing options to help you get the equipment you need, when you need it, so you can get the job done.

Ask What We Can Do for You

Contact Us

FAQS

Our support extends well beyond the equipment sale. We provide replacement parts, technical assistance, operator training, troubleshooting, maintenance recommendations, and field service coordination to help contractors maximize uptime.
Yes. We supply OEM and replacement parts for many of the equipment brands we represent, helping customers keep their equipment operating efficiently.
Yes. Our experienced support team can assist with diagnosing equipment issues, identifying replacement parts, and recommending solutions to minimize downtime. We often travel to job sites to help diagnose and troubleshoot issues for our clients, as well as setting up equipment, whether you purchased it or rented it.
Yes. Preventative maintenance helps improve equipment reliability, reduce unexpected repairs, and extend the service life of your investment.
Field service is available for repairs, diagnostics, inspections, and maintenance.
Yes. Our team can identify the correct replacement parts using your equipment model and serial number to help ensure compatibility.
Yes. We continue supporting our customers with parts, service, technical expertise, and maintenance recommendations long after the original warranty period.
Contact our support team by phone or through our website with your equipment information and project details. We’ll work quickly to help resolve your issue and keep your equipment operating.

We’re Doing Things Different In 2026!

Join us in California for our annual Hollow Bar Seminar. This year’s event features a new format and a unique opportunity to connect with industry professionals in a more focused setting.
To celebrate this limited-capacity event, registration is being offered at a highly discounted rate. Space is limited, so be sure to reserve your spot early.

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Download the registration form and email it to destinya@westernequipmentsolutions.com by October 8th.

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